PHONE SYSTEM TRAINING
Your new phone system is a Business Investment - we need to ensure you get maximum return on investment.
BTP provide extensive telephone training for you and your staff. Phone Training is tailored to your specific needs and the system features you require.
BTP Communications will give your staff the skills to:- Transfer calls
- Put callers on hold
- Handle multiple calls
- Make internal and external calls
- Set up and retrieve voicemail
- Plus More!
These functions & more allow your staff to become genuinely proficient in using the phone handsets.
Train the Trainer
In addition to end user telephone training we'll also spend extra time "training the trainer" - an in-office expert who can then train new staff on system features and functions and become a general go-to person for phone help.
We will train them in more advanced functions like changing the auto-attendant, changing voicemail greetings and more.
Phone System Manuals and User Guides
BTP Communications can provide you with your Phone Systems Manual and User Guides.
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