PHONE SYSTEM TRAINING
Your new phone system is a Business Investment - we need to ensure you get maximum return on investment.
BTP provide extensive telephone training for you and your staff. Phone Training is tailored to your specific needs and the system features you require.
On the day of installation we'll give your staff the skills to:
- Transfer calls
- Put callers on hold
- Handle multiple calls
- Make internal and external calls
- Set up and retrieve voicemail
These functions allow your staff to become genuinely proficient in using the phone handsets.
Train the Trainer
In addition to end user telephone training we'll also spend extra time "training the trainer" - an in-office expert who can then train new staff on system features and functions and become a general go-to person for phone help.
We will train them in more advanced functions like changing the auto-attendant, changing voicemail greetings and more.
Phone System settings changes
Now that your staff have had a week to familiarise themselves with your new telephone system they may have suggestions or queries to modify how the system works. We will happily make these changes for you.
Phone System Training Manuals and User Guides
You will also receive the Manual and User Guides.
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